Accomplishments
A critical analysis of Communication style of Indian railway officers with their subordinates
- Abstract
Indian Railways being a service enterprise at national level, the purpose of its very existence lies in serving the society.The organization primarily a service entity is directly linked to providing smooth transportation facilities to the society at large. Communication between the hierarchical levels of organisation is essential to run the activities of the department. Communication varies as per the levels of authorities in the department. Communication can be oral or written as per the nature of job. There can be no much work related communication when employees are well acquainted with their job profile. People in the department may communicate with one another to solve the work related problems. Researcher has attempted to study the communication between Railway officers and their subordinates. Various ways of conveying the messages, bridging the gap between hierarchies, communication styles of the railway officers is analysed through this study